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Disbursement & Credit Balance Information

The Âé¶¹Ô­´´ Student Financial Services office works hard to assure timely delivery of funds to students. Please read the following information related to credit balances.

What is a credit balance?

A credit balance is the amount of money, usually from financial aid, that remains after a student's charges are paid in full.

What must I do to obtain my credit balance?

  • You must be registered for the number of credits upon which your financial aid is calculated.
  • You must have begun the classes for which financial aid was offered to assist you.
  • Your Âé¶¹Ô­´´ student account must show accurate charges related to your attendance for the term.
  • Your financial aid file must be complete – including any online processes related to student loans.

When can I anticipate receiving my credit balance?

Credits balances are prepared ONLY if the above criteria have been met. Review the information below to determine the earliest day that your credit balance may be available to you for the 2026-27 academic year. 

These dates apply only if the student begins the first class/session of the respective term.

  Fall 2026 Spring 2027 Summer 2027
Matriculated Day Sept. 17 Feb. 12 June 2
Âé¶¹Ô­´´ Online (Undergraduate) Sept. 2 Jan. 20 June 9
Graduate Studies in Education Sept. 24 Feb. 12 June 2
Graduate Studies in Business Sept. 2 Jan. 20 June 9
Graduate Studies in Theology Sept. 17 Feb. 12 June 2
Master in Teaching Sept. 17 Jan. 13 June 2
Master in Marriage & Family Therapy Sept. 17 Jan. 13 June 23
Master in School Counseling Sept. 17 Jan. 13 June 2

Montessori

Doctor of Physical Therapy

Sept. 24

Aug. 19

Feb. 17

Jan. 13

June 9

June 2

Doctor of Occupational Therapy Aug. 19 Jan. 13 June 2

Students should come to Âé¶¹Ô­´´ prepared to purchase books and supplies without relying on their financial aid refund.

The Federal Direct Loan Programs and the federal Pell Grant Program require current data to be received and processed by the U.S. Department of Education before funds can be transmitted to your student account.

Credit-balances are processed on Wednesdays, with checks available for pickup in the Âé¶¹Ô­´´ Student Financial Services Office. Be prepared to show photo ID. Parent PLUS loans will not disburse until after the 10th day of class each semester to ensure all charges have occurred on the students' accounts before releasing credits. 

To sign up for direct deposit, go to Pirate Port and select Self-Service under the list of campus systems. When the page loads, click on the Banking Information option.  After you have selected "add a bank account," please enter the bank account number and routing number of where you would like the funds to be deposited to. If you change banks and close your account, please update this in Banking Information on Self-Service accordingly. Please know that setting up a direct deposit account can take up to 10 business days. If a refund is processed in this 10-day window, it is likely the refund will be processed as a paper check and not direct deposit.

Students with tuition remission who have completed the necessary online form for each term with Âé¶¹Ô­´´ Human Resources can anticipate their credit checks being available a week or two into the semester.